Privacy-Policy

As a company, we highly prioritize the privacy and security of the information shared with us, understanding its sensitive nature. We are committed to maintaining transparency throughout our information collection process. This privacy policy applies to our website, www.myfabriccare.com, which offers laundry and home-cleaning services. Our website is wholly owned and operated by MyFabricCare Solutions LLP. Please review our privacy policy to gain a comprehensive understanding of how we collect and handle information. By using our website, www.myfabriccare.com, you acknowledge and consent to our data gathering practices implemented across the site.

Important Notes:

Our privacy policy may be updated periodically without prior notice. We kindly urge you to review our website regularly to stay informed about any changes to the privacy policy. By visiting this website, you agree to abide by the terms and conditions outlined in the Privacy Policy. If you do not agree, we advise refraining from using or accessing our Website. By simply using the Website, you explicitly consent to our utilization and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is an integral part of and is subject to the Terms of Use.

Collection of Personal Information:

When utilizing our website, we gather personal information and data that pertains specifically to you, and which may be modified by you periodically. This information gathering process is designed to enhance your website experience, ensuring it is smooth, personalized, secure, and tailored to your individual needs. While you can typically browse our website without divulging any personal details, providing us with your personal information renders you non-anonymous to us. Our aim is to only collect information essential for delivering seamless and effective services to you. You always retain the option to abstain from providing information by choosing not to use a particular service or feature on the website.

In our quest to provide optimal services, we may monitor your online behavior and purchasing patterns to refine our offerings. The information gathered may also aid in understanding user demographics, interests, purchase habits, and behaviors to better serve and protect our users. This may encompass details such as the URL you arrived from (whether it's on our website or not), the subsequent URL you visit (whether it's on our website or not), your computer's browser information, and your IP address.

To facilitate these processes, we utilize data collection tools like "cookies" on specific pages of the website. These cookies help analyze our webpage traffic, gauge the effectiveness of promotions, and foster trust and security. Cookies are small files stored on your hard drive that assist us in delivering our services. Certain features of the website may only be accessible through the use of cookies.

Usage of Cookies:

Cookies are also utilized to reduce the frequency of password entry during a session and to provide tailored information based on your interests. Most cookies are categorized as "session cookies," meaning they are automatically deleted from your hard drive at the end of a session. You have the option to decline our cookies if your browser allows, although this may limit access to certain features on the website, and you may need to re-enter your password more frequently during a session.

Furthermore, you may encounter "cookies" or similar devices on specific website pages placed by third parties. We do not control the use of cookies by third parties.

Purchase Information:

When making a purchase or engaging in a transaction through our website, we collect pertinent information such as your billing address, credit/debit card details, and other payment instrument information, along with tracking details from cheques or money orders.

User Interaction:

If you choose to post messages on our message boards, chat rooms, or other message areas, or leave feedback, the information you provide will be collected. We retain this information as needed for dispute resolution, customer support, and problem-solving, as permitted by law.

Correspondence:

Any personal correspondence you send to us, such as emails or letters, or correspondence from other users or third parties regarding your activities or postings on the website, may be collected and stored in a file specific to you.

Account Setup:

We collect personally identifiable information (such as email address, name, phone number, credit/debit card details, etc.) when you create a free account with us. While certain sections of the website may be browsed without registration, certain activities, such as placing an order for services, may require registration. Your contact information may be used to send you offers based on your previous orders and interests.